Our family-owned business provides lasting peace of mind by protecting your home or commercial space from mice and rats. We specialize in proactive, permanent solutions, not just temporary fixes.
Our comprehensive process begins with a thorough inspection to identify the source of the problem. We then create a custom game plan to eliminate entry points and prevent rodents from returning for good.
Our Services:
Attic & Crawl Space Services: Specialized services for high-risk areas.
Inspections: A detailed analysis to identify current and potential rodent activity.
Exclusion: Sealing all entry points to block rodents from getting inside.
Cleanup & Sanitation: Thoroughly cleaning and sanitizing affected areas.
Monitoring: Ongoing checks to ensure the problem is fully resolved.
Initial Contact and Consultation:
- Listen and Empathize: We begin by actively listening to the client’s concerns, understanding the scope of their problem, and acknowledging their frustration.
- Educate and Inform: We provide a clear explanation of our services, the products we use, and our proven methodology for rodent exclusion. We answer all questions and address any initial anxieties.
- Schedule a Timely Inspection: We work with the client to schedule a convenient time for a thorough inspection of their property.
Comprehensive Inspection and Assessment:
- Thorough Investigation: Our trained technicians conduct a detailed inspection of the property to identify all entry points, nesting sites, and signs of rodent activity.
- Transparent Findings: We provide a comprehensive report of our findings, including photos and a clear, easy-to-understand diagram of the problem areas. We explain the “why” behind the infestation and what needs to be done.
- Tailored Solutions: We develop a customized exclusion plan that is specific to the client’s unique situation. This plan outlines the necessary steps, materials, and a clear timeline for completion.
The Exclusion and Remediation Process:
- Non-Poison Method for the Safety of All: We prioritize the safety of your family, including pets and children, by using non-toxic and non-poisonous methods for rodent control. We focus on a multi-faceted approach that includes:
- Exclusion: The most effective and permanent solution is to seal rodents out. We use durable materials like steel wool, copper mesh, and specialized sealants to block all entry points, even those as small as a dime.
- Sanitation: We work with you to identify and remove food and water sources that attract rodents. This can include proper food storage, cleaning up crumbs and spills, and managing waste.
- Professional Execution: Our team of experienced technicians carries out the exclusion and remediation with precision and care, using industry-leading techniques and materials.
- Maintain a Clean Workspace: We respect the client’s property and ensure that all work areas are kept clean and tidy throughout the process. We leave the property in better condition than we found it.
- Education for Prevention: We provide the client with a detailed summary of the services provided and offer professional advice on how to prevent future infestations. This empowers them to take proactive steps to protect their property.
- Post-Completion Support and Guarantee:
- Client Feedback: We actively seek client feedback to ensure we have met and exceeded their expectations. We value their input and use it to continuously improve our services.
- Building Long-Term Relationships: We view our clients not just as a one-time project but as partners in maintaining a rodent-free environment. We are always available for future questions or concerns.
